The Nigerian Communications Commission said service providers must join hands with the Commission to educate and equip their consumers with all the information they require to stave off cybercrime.
Director Consumer Affairs Bureau, Nigerian Communications Commission (NCC), Felicia Onwuegbuchulam, who made the call at the at the 110th edition of Consumer Outreach Programme (COP) which held in Umuahia, Abia State, South-East Nigeria said that the collaboration became necessary due to the increase in the activities of cyber-criminals.
She said: “Cybercrime is on the increase and service providers must provide on their networks the necessary technological solutions and measures to mitigate telecoms consumers’ exposure to cybercrime”.
Onwuegbuchulam, who was represented by Head, Information and Reference at NCC’s Consumer Affairs Bureau,Ismail Adedigba stated that the NCC has been informing and educating the consumers on the challenge and dangers of cybercrime, so Service Providers should also demonstrate measures taken against cybercrime and ensure consumers are aware of the roles they can play to avoid falling victim.
Onwuegbuchulam recalled that cybercrime is a global phenomenon from which no country is insulated noting that with continuous education of consumers by the regulator, the operators and other concerned stakeholders such as consumer advocacy groups, consumers could escape being a victim.
She said that the NCC and the operators can work together to reduce incidence of cybercrime through deliberate action safeguarding their networks from hackers.
She added that the cyber space covers everything consumers do online with computing devices including mobile phones, tablets and personal computers.
According to her, these devices are storehouses of sensitive information and financial details which must be safeguarded by the owners.
Also in a remark, Patrick Edung, Deputy Commissioner of Police, Abia State, enjoined the telecom consumers to resist the temptation to indulge in cybercrime, avoid falling victim and to help the police in fighting cybercrime activities in the country.
“Cybercrime is punishable by law. So, participants here today are encouraged to alert the police when you suspect people you know are indulging in cybercrime. In addition, we urge you not to purchase any used mobile device from any individual except you know the previous owner in order to avoid buying stolen items and getting implicated, arrested and convicted for crimes you never committed,” Edung warned.