Virtual Engagements Policy Design to Improve Public Service Delivery, Says Minister

Dr. Pantami

The Policy on virtual engagements for the public service which was approved by the Nigerian Government is expected to enhance service delivery by public servant.


The policy which was approved by the Government following the presentation of the draft policy by the Minister of Communications and Digital Economy, Dr. Isa Pantami and the Head of the Civil Service of the Federation, Dr Folashade Yemi-Esan was the result of a sudden migration of official meetings from the conventional physical meeting format to virtual platforms due to COVID-19 pandemic protocol.

According to statement issued by the Technical Assistant (Information Technology) to the Minister of Communications and Digital Economy, Dr. Femi Adeluyi, the policy on virtual engagements for the public service was developed to legalize as well as provide the framework and standards within which Ministries, Departments, Agencies (MDAs), Parastatals, and Government-owned companies can use virtual engagements as an administrative procedure in the Public Service.

The stated that the policy aims to institutionalize the use of virtual platforms for effective and efficient service delivery and encourage remote collaboration among stakeholders, including the private/public sector, individuals and International Organizations.
Adeluyi added that the policy would help public servants to effectively adopt and deploy digital technology for virtual engagements noting that it would enhance learning and manpower development across the various Ministries, Departments and Agencies (MDAs) and create a smart workforce.

He disclosed that the policy would help to improve transparency in government and fight corruption.

Quoting the Minister, he said that the Minister wants all MDAs, Parastatals and Government-owned companies to familiarize themselves with the provisions of the Policy and ensure full compliance.

“To ensure the inter-operability of technologies adopted for inter-governmental meetings, Government institutions at the State and Local Government Levels are also encouraged to adopt the Policy” the statement said.

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