By MTN Nigeria yesterday closed its offices nationwide after some of its offices were vandalised by aggrieved customers whose lines were disconnected for defaulting in the NIN-SIM linkage policy.
MTN, however, directed its customers to use their “digital channels” for support.
— MTN Nigeria Support (@MTN180) July 30, 2024
It used its Customer Care handle on X, to send the notice of closure saying: “Please, be informed that our shops nationwide will be closed today, 30th July. We are available 24/7 to support you via our digital channels.”
The build up to the closure started when scores of angry subscribers besieged MTN offices in many parts of the country vandalizing and pulling down facilities in reaction to massive barring of subscribers’ lines in compliance to the NCC’s directive that any telephone line not properly linked with the National Identity Number be barred on July 30th.
Eye witness account, recounted how angry subscribers pulled out the gates and barricades of MTN service centre in 23 road, Festac Town and damaged valuable property.
