By Starlink, a global leader in satellite internet technology cautions customers, advising against purchasing from unauthorized grey market products.
A statement from the company noted that each Starlink kit is equipped with a unique serial number tailored to the country of activation. Kits obtained from grey markets will not be activated, and any kits currently active outside their designated regions may face penalties, including potential service restrictions.
The company said, this advisory is to guarantee the quality, support, and compatibility needed for optimal performance users get from each kit.
According to a reliable source in Zimbabwe, there have been reports of buyers acquiring Starlink kits not intended for their specific countries.
Customers are strongly encouraged to purchase only from authorized distributors and retailers to ensure authenticity and functionality. This measure is designed to uphold the integrity of Starlink’s operations and protect customers from fraudulent products and service interruptions.
As part of its mission, Starlink remains committed to expanding internet accessibility worldwide, especially in underserved and remote areas. By delivering reliable, high-speed internet through its advanced satellite network, Starlink is bridging the digital divide and connecting communities across the globe.
To uphold this mission, Starlink maintains strict quality control and distribution practices, ensuring that each kit meets the requirements of its intended market. Starlink encourages consumers to be vigilant and to purchase kits only from verified Starlink retailers and distributors to ensure seamless service.
