How to Navigate Africa’s Messaging Landscape as SMS Market Declines
Is SMS a dying service? With messaging apps like WhatsApp and Telegram becoming increasingly popular, SMS (or short message service) was predicted to be on the decline, but the opposite is true. A 2023 study found that businesses that text are 217% more successful, which is why Stefan van Jaarsveld, Cellfind’s product manager for messaging, believes SMS […]
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