By The Nigerian Communications Commission (NCC), alongside the Sweden has signed a grant agreement with SWEDFUND to fund a Crowdsourcing Quality of Experience Project.
Dr. Aminu Maida, EVC/CEO of the NCC and the Annika Hahn-Englund, Swedish Ambassador to Nigeria both signed the document at the NCC head office in Abuja, the Nigeria capital city.
SWEDFUND is Sweden’s development finance institution that invests in viable and sustainable projects in low and middle-income countries in Africa, Asia, Latin America, and Eastern Europe.
This initiative will leverage real-time data to provide insights on quality of experience and network performance from the consumers’ perspective. This will help inform regulatory decisions and guide the expansion of connectivity in underserved areas across Nigeria.
“It will empower the NCC to monitor network performance in real-time, identifying and addressing issues such as dropped calls, slow internet speeds, and weak coverage.
“With such valuable data, the NCC will hold telecom providers more accountable, ensuring better service delivery for consumers.
“This is a significant step toward enhancing connectivity in Nigeria and has the potential to set a benchmark across Africa”, Maida said.
