Technology Mirror
Huawei Honours TD Africa with Exceptional After-Sales Service Award in SA

Huawei Honours TD Africa with Exceptional After-Sales Service Award in SA

Technology solutions provider, TD Africa Limited, was decorated with multiple awards at the just concluded Huawei Connect 2024 in Johannesburg, South Africa.

The company, which had won several awards got the latest one for its outstanding performance in unrivalled after-sales support services which engender customer satisfaction.

TD Africa was also honoured for its exceptional distribution channel which reflects its understanding of the market, extensive network, and strong relationships across the continent as well as for its unwavering commitment to skills development, equipping partners and resellers with the requisite knowledge and expertise to effectively sell and support Huawei’s products.

The awards were packed into: Authorised Service Centre in Africa, Distributor Partner of the Year, and Training Partner of the Year, respectively.

These awards buttress the Nigerian company’s position as a trusted partner and a key driver of Huawei’s success in Africa as its dedication to service, distribution excellence, and skills development resonates with the broader themes of collaboration and capacity building that underscored the 2024 edition of Huawei Connect.

The event, with the theme: “Accelerate Industrial Intelligence,”  was an opportunity for Huawei to showcase its cloud computing solutions designed to empower businesses with scalability, flexibility, and cost-efficiency.

According to the Coordinating Managing Director at TD Africa, Mrs Chioma Chimere, collaboration in driving digital transformation and bridging the digital divide cannot be over emphasised citing TD Africa’s existing “Technology as a Service (TaaS)” initiative.

Her words: “TDAFRICA is committed to empowering Africa through these initiatives and more and will continue to drive its commitment of empowering individuals and businesses on the continent, making transformational technologies accessible, affordable and usable through these initiatives.”

The solutions unveiled by Huawei at the event cut across public sector, finance, power and intelligent services and they include: Xinghe Intelligent Network Solution, Xinghe Intelligent Campus, Xinghe Intelligent Fabric, Xinghe Intelligent WAN and Xinghe Intelligent Network Security.

According to the company’s President for Data Communications Product Line, Leon Wang, these comprehensive offerings leverage AI technology and the Net5.5G target architecture to address the evolving needs of businesses in the intelligent era.

The two-day conference called on governments and employers of labour on the continent, to equip their workforce with requisite skills, such as TD Africa is doing, for a digital future.

The Premier of Gauteng Province, South Africa, Panyaza Lesufi in his remark tasked governments  and businesses on embracing digital transformation with innovative solutions like those offered by Huawei to enhance service delivery to remain competitive in the global arena.


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